Your data, your call
Delete Your Data.
You can permanently delete your Cromito account and every piece of data tied to it, at any time. There are two ways to do it.
Fastest — in the app
Delete from your phone
- Open Cromito and go to Profile.
- Tap Delete my account under the account section.
- Confirm. Your account and data are removed immediately and you're signed out for good.
This cannot be undone.
By email
Can't sign in, or prefer we handle it? Email us from the address on your Cromito account and ask us to delete your data. We'll verify it's you and remove everything, then confirm by reply — usually within a few business days, and always within 30 days.
Email data requests
privacy@cromito.com
Include the email address you signed in with so we can find and verify your account.
What gets deleted
Deleting your account permanently removes:
- Your sign-in identity (Google / Apple) and profile
- Your entire card collection and coin balance
- Your market listings, trades and prediction history
- Your leaderboard and league entries
- The device records we keep to prevent cheating
Once deleted, this data cannot be recovered. We may retain minimal records only where the law requires it (for example, to comply with a legal obligation). What we collect and why is described in our Privacy Policy.