We're here to help
Support.
Stuck on something, spotted a bug, or have a question about your account? Reach us and we'll sort it out.
Email support
support@cromito.com
We read every message and aim to reply within 1–2 business days. Include your account email and a short description of the issue so we can help faster.
Frequently asked
How do packs and cards work?
You open packs to collect cards, each one a real player or driver. Build a squad from your cards, trade the ones you don't need on the in-app market, and back your collection every matchday.
What are coins?
Coins are Cromito's in-game currency, used to buy packs and cards. You earn them by playing — owning in-form players, making predictions, and daily rewards. Coins have no real-world monetary value and can't be cashed out.
How do I delete my account and data?
You can delete your account from inside the app (Settings → Account), or via our account deletion page. Deleting removes your sign-in identity and your collection permanently. Can't sign in? Email support@cromito.com from the address on your account.
Is my data safe?
We only collect what's needed to run your account and never sell your data. Full details are in our Privacy Policy.
I think a moderation decision was wrong.
If your account was actioned and you believe it was a mistake, email appeals@cromito.com from the account's address and we'll review it.
More